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Leading with Care

Leading with Care Facilitator Guide

Six live virtual sessions that extend the Leading with Care course through discussion, scenario practice, reflection, and application.

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Live Session 6 · 90 minutes · Virtual

Draft · open items highlighted

Final Knowledge Check + Post-Course Wrap-Up

Assess application, reflect on growth, strengthen transfer to practice, gather course feedback, and close the learning experience

Session Overview

Module(s) covered

  • Final Knowledge Check (Lesson 9)
  • Course wrap-up and post-course survey

Toolkit resources used

  • Pause & Check: Your Starting Point (Lesson 1)
  • Pause & Check: Looking at My Practice Differently (Lesson 8)
  • 30-Day Practice Commitment (Lesson 8)
  • My Toolkit and Export Your Whole Binder

Session purpose

Provide protected time for the marked assessment, help learners recognize how their thinking has changed, refine one realistic next practice, gather post-course feedback, and close the course in a way that models choice, dignity, and meaningful participation. This is a completion and transition session—not another content-heavy lesson.

Survey + Digital Binder note

Digital Binder entries are stored privately in each learner’s browser and cannot be viewed or aggregated by facilitators or EAP. Use TalentLMS or another centrally collected survey/form for the post-course evaluation. The Digital Binder remains the learner’s private reflection and practice space.

Learning objectives

By the end of this session, participants will be able to:

  • 1.Apply care-centered leadership principles across the marked Final Knowledge Check.
  • 2.Identify areas of confidence and areas that need continued practice.
  • 3.Compare current thinking with where they began the course.
  • 4.Refine a realistic 30-Day Practice Commitment.
  • 5.Provide feedback about the eLearning, Digital Binder, and live learning experience.
  • 6.Identify an idea, question, practice, or tool they want to carry forward.

Key course concepts

Seven principles for the final check

Stay grounded in what you know. Protect dignity. Question assumptions. Maintain appropriate boundaries. Create meaningful access. Stay curious. Choose a workable next step.

Pausing is part of the skill

Many of these situations require judgment; the skill is knowing what to notice before deciding.

Small and specific beats big and vague

A 30-day commitment should be specific, within the learner’s influence, practicable, and reviewable.

The course ends; the practice continues

You don’t need every tool every time. Choose the one that helps you ask the question the situation needs.

Before the Session

Learner pre-work

  • Complete all previous lessons and live sessions.
  • Finish the Lesson 8 binder activities, including the 30-Day Practice Commitment.

What learners were asked to bring

  • ‘What Are You Taking With You?’—an idea, tool, question, or practice, shared in whatever way works for them (Lesson 8 ‘Bring to Next Class’).
  • Their draft 30-Day Practice Commitment.
  • Their Digital Binder on the same browser and device used throughout the course.

Facilitator preparation

  • Confirm the 10-question Final Knowledge Check is available in the course in TalentLMS and that completion and scores are tracking correctly.
  • Confirm the required passing score, assessment conditions, and retake policy, if applicable.
  • Decide whether learners may use their Digital Binder/toolkit during the assessment and communicate that clearly.
  • Prepare a centrally collected post-course survey link. [TBD: survey link]
  • Remind learners where to find Pause & Check: Your Starting Point (Lesson 1 binder activities).
  • Plan multiple contribution routes for the closing reflection.
  • Remind learners to keep using the same browser/device, download a binder backup, and export a PDF of their whole binder to keep.

Materials / technology

Breakout room setup (virtual)

  • Optional partner check during the 30-Day Practice Commitment: pairs, 4 minutes.

90-Minute Run of Show

TimeActivityPurposeMethodFacilitator notes
0–88 minWelcome + Final Session Orientation ↓Clarify the session and assessment process.Facilitator framing; clarify assessment conditions before launching the quiz.Create clarity and predictability around the final assessment and session.
8–3022 minFinal Knowledge Check ↓Demonstrate application of course concepts.Protected time to complete the 10-question marked assessment independently in TalentLMS.Do not coach toward answers or discuss questions while testing is in progress.
30–4010 minWhere Did You Pause? ↓Reflect on assessment thinking and judgment.Discussion by voice, chat, writing, or listening—not a question-by-question answer review.If retakes are permitted, do not review correct answers before learners have used the available retake opportunity.
40–5515 minReturn to Your Starting Point ↓Recognize growth and changed thinking.Learners reopen their Starting Point, then work privately through Pause & Check: Looking at My Practice Differently.The original response is private and does not need to be shared.
55–6813 minRefine Your 30-Day Practice Commitment ↓Translate learning into continued practice.Test the commitment against four questions; optional partner check; update the binder.Private reflection remains a valid choice.
68–8012 minPost-Course Survey ↓Gather evaluation data.Protected time to complete the centrally collected survey (not in the Digital Binder).Recommended scale: Strongly Disagree | Disagree | Neither Agree nor Disagree | Agree | Strongly Agree.
80–888 minWhat Are You Taking With You? ↓Learner-directed course reflection.Learners choose how to contribute: group, partner, chat, binder, word or phrase, image, another format, or keep it private.Close the course by modeling choice, meaningful participation, privacy, and multiple ways to contribute.
88–902 minFinal CloseMark completion and transition forward.Closing words; administrative next steps; reminder to keep a copy of the binder.Suggested closing: “Leading with care doesn’t mean having the perfect response every time. It means becoming more willing to notice what is happening, question what you think you know, pay attention to the conditions around participation, and choose your next response deliberately. You now have a toolkit to help you do that. You don’t need every tool every time. Choose the one that helps you ask the question the situation needs.” [TBD: completion, certificate, and continued-access details]

Facilitation Guide

A guide for each major activity. Suggested language is a starting point—adapt it to your voice and your group.

0–8 min

Welcome + Final Session Orientation

Main room

Purpose

Create clarity and predictability around the final assessment and session.

Set-up

  • Have the assessment details ready: time available, resource use, scoring, passing requirement, and retake policy.

Facilitator language

“Welcome to our final Leading with Care session. You have already done the learning, reflection, scenario work, and practice. Today is about showing how you apply that thinking, looking back at where you started, and deciding what you want to carry forward.”

“Read each situation carefully. Focus on what is known, what may be assumed, what needs to remain clear, and which response best protects dignity, access, accountability, and a workable next step.”

Instructions

  • 1.There are 10 scenario-based questions, and the assessment is marked.
  • 2.State the time available for completion.
  • 3.State whether course resources may be used.
  • 4.Explain how scores are recorded, the passing requirement, and whether a retake is available, if applicable.

👂 Listen for

  • Questions about the process

👀 Watch for

  • Anxiety about being marked—normalize pausing to think
8–30 min

Final Knowledge Check

Individual

Purpose

Give learners protected time to independently complete the 10-question marked assessment.

Set-up

  • Share the TalentLMS course link in chat.

Facilitator language

“I’m here for technical questions. I won’t be able to discuss the questions themselves until everyone has finished.”

Instructions

  • 1.Remain available for technical questions.
  • 2.Do not coach learners toward an answer.
  • 3.Provide approved accessibility support.
  • 4.Avoid discussing individual questions while testing is in progress.
  • 5.Give a gentle time reminder with approximately five minutes remaining.
  • 6.Early finishers may quietly review their Digital Binder, revisit their original learning goal, or take a short break. Do not start the group debrief while others are still working.

👀 Watch for

  • Technical problems with TalentLMS—follow up privately
  • Learners who need approved accessibility support

📓 Digital Binder connection

  • Early finishers: Lesson 1 → Pause & Check: Your Starting Point
30–40 min

Where Did You Pause?

Main roomChat

Purpose

Use the assessment as a reflection on judgment and application rather than a question-by-question answer review.

Set-up

  • Confirm whether retakes are permitted before discussing any content.

Facilitator language

“Having to pause is not evidence that you don’t understand the material. Many of these situations require judgment; the skill is knowing what to notice before deciding.”

Instructions

  • 1.Pose the prompts one at a time.
  • 2.Invite responses aloud, in chat, in writing, or simply listening.

Debrief questions

  • Which scenario made you stop and think the longest?
  • Where did more than one response initially seem reasonable?
  • Which course tool or idea came to mind most naturally?
  • Which type of situation do you still want more practice navigating?

👂 Listen for

  • Tools and principles learners reached for

👀 Watch for

  • Drifting into reviewing correct answers before retakes
40–55 min

Return to Your Starting Point

Individual

Purpose

Help learners compare their current perspective with where they began the course.

Set-up

  • Share both binder links in chat.

Facilitator language

“Your original response is private, and you don’t need to share it.”

Instructions

  • 1.Open Pause & Check: Your Starting Point (Lesson 1) and reread it.
  • 2.Then complete Pause & Check: Looking at My Practice Differently (Lesson 8).
  • 3.Notice: What do you notice now that you might not have noticed before? Consider participation, assumptions, pressure, barriers, group dynamics, communication, access, and lived experience.
  • 4.Name: What habit, assumption, familiar method, or leadership preference are you now more able to recognize?
  • 5.Check: Which tool or concept helped you see situations differently? Whose perspective might you be more likely to look for now?
  • 6.Choose: What is one thing you want to do differently as a result?
  • 7.Complete the reflection: I used to see ___ as ___. Now I will pay more attention to ___ and respond by ___.

💬 Paste into chat / broadcast to rooms

Your Starting Point: leadingwithcare.vercel.app/sections/introduction/binder#l1-starting-point Looking at My Practice Differently: leadingwithcare.vercel.app/sections/care-centered-lens/binder#l8-practice-differently

👀 Watch for

  • Learners who can’t see their Lesson 1 answers on this device—show them Back Up & Restore

📓 Digital Binder connection

  • Lesson 1 → Pause & Check: Your Starting Point
  • Lesson 8 → Pause & Check: Looking at My Practice Differently
55–68 min

Refine Your 30-Day Practice Commitment

IndividualPairsBreakout

Purpose

Move from broad intention to one realistic, observable next practice.

Set-up

  • Share the 30-Day Practice Commitment link in chat.
  • Optional pairs breakout for the partner check.

Facilitator language

“You do not need to transform every part of your leadership practice after this course. Choose something small enough to actually practice and specific enough that you will know whether you did it.”

Instructions

  • 1.Test the commitment against the four questions.
  • 2.Optional partner check: share your commitment and ask one question: “What would make this easier to actually practice?”
  • 3.Update the commitment in the binder.

💬 Paste into chat / broadcast to rooms

leadingwithcare.vercel.app/sections/care-centered-lens/binder#l8-30-day Test it: Is it specific enough that I will know what action to take? Is it within my influence? Will I have an opportunity to practice it in the next 30 days? How will I know whether it is helping? For the next 30 days, I will ___. I will pay particular attention to ___. I will know this practice is helping when ___. I will review my progress on ___.

👂 Listen for

  • Specific, observable, within-influence commitments with a review date

👀 Watch for

  • Commitments to change everything at once
  • Commitments focused on changing others

📓 Digital Binder connection

  • Lesson 8 → Build Your Toolkit: 30-Day Practice Commitment
68–80 min

Post-Course Survey

SurveyIndividual

Purpose

Gather evidence about learner confidence, intended application, learning design effectiveness, and opportunities for improvement.

Set-up

  • Post the survey link in chat. [TBD: survey link]

Facilitator language

“The survey is separate from your Digital Binder. Your binder remains your private learning space. The survey is what helps us understand how the course worked and how we can improve it.”

Instructions

  • 1.Paste the survey link in chat.
  • 2.Give protected time to complete it.
  • 3.Stay available for access issues.

💬 Paste into chat / broadcast to rooms

Survey items (scale: Strongly Disagree – Strongly Agree) Learning + Confidence 1. I can distinguish what I observe from assumptions I may be making about a situation. 2. I feel prepared to respond supportively when someone appears distressed or overwhelmed without needing to diagnose the cause. 3. I can recognize when bias, familiarity, or learned expectations may be influencing a judgment. 4. I can identify assumptions or hidden defaults built into an activity, prompt, or group norm. 5. I can distinguish what should remain consistent from what may need to change to improve equitable access. 6. I feel more prepared to respond when people experience the same interaction differently. 7. I can select an appropriate Care-Centered Practice Toolkit resource when I need to look more closely at a situation. 8. I feel confident applying care-centered leadership practices in my setting. Learning Experience 9. The eLearning helped me understand the course concepts before attending the live sessions. 10. The live sessions helped me apply the course concepts to realistic situations. 11. The Digital Binder helped me reflect on and organize the tools from the course. 12. The combination of eLearning, Digital Binder activities, and live practice supported my learning. Open Feedback 13. What is one idea, tool, or practice from Leading with Care that you expect to use? 14. What part of the learning experience was most useful to you? 15. What would you change to make this course more useful for future learners? 16. Optional: Is there anything else you would like us to know about your experience?

👀 Watch for

  • Learners who can’t access the link—offer an alternative format

📓 Digital Binder connection

  • Not in the binder: the survey is collected centrally so responses can be analyzed.
80–88 min

What Are You Taking With You?

Main roomChat

Purpose

Close the course by modeling choice, meaningful participation, privacy, and multiple ways to contribute.

Set-up

  • Explain the contribution options before starting.
  • Plan how chat contributions will be read aloud so they carry equal weight.

Facilitator language

“There isn’t one final reflection you’re supposed to have. Share the part you want to share, in the way that works for you—or keep it for yourself.”

Instructions

  • 1.Pose the prompt and share the examples.
  • 2.Invite contributions: speak to the group, share with a partner, type in chat, share something written in the Digital Binder, offer a word or phrase, share an image or visual, use another communication format, or keep the reflection private.
  • 3.Read chat contributions aloud.

💬 Paste into chat / broadcast to rooms

What is something from Leading with Care that you want to take with you? It might be an idea that shifted your thinking, a tool you expect to use, a question you want to keep considering, something you found challenging, a phrase you want to remember, a connection to your own work or community, or a practice you intend to carry forward.

👂 Listen for

  • Shifts in thinking since the Starting Point

👀 Watch for

  • Spoken contributions dominating—make sure written ones are honored
  • Pressure to share personally

📓 Digital Binder connection

  • Lesson 8 → Bring to Next Class: What Are You Taking With You?

Close

Reflection

  • I used to see ___ as ___. Now I will pay more attention to ___ and respond by ___. (Lesson 8 → Looking at My Practice Differently)

What to carry forward

  • Your 30-Day Practice Commitment, reviewed on the date you chose.
  • Your Care-Centered Practice Toolkit.

Next module / pre-work

Final facilitator reminder

The goal is not to produce leaders who always know the right answer immediately. The goal is to develop leaders who know when to pause, look more closely, seek perspective, protect dignity and access, and choose a thoughtful next step.

Facilitator Reflection After the Session

  • Assessment: Were the assessment expectations and process clear?
  • Confidence: Where did learners appear most confident? Where did they identify a need for continued practice?
  • Reflection: Did learners have meaningful choice about what they shared?
  • Survey: Were learners able to access and complete the survey?
  • Transfer: Did the 30-Day Practice Commitments sound specific, realistic, within the learner’s influence, and observable?
  • Closure: Did the final session communicate that the course is ending while the practice continues?
  • Program Improvement: What feedback, patterns, or facilitation observations should be documented before the next delivery?

Learner binder: leadingwithcare.vercel.app

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