Leading with Care Facilitator Guide
Six live virtual sessions that extend the Leading with Care course through discussion, scenario practice, reflection, and application.
Quick Reference
Leading with Care at a Glance
“Leaders shape participation through the conditions they create.”
“Notice the story you’re telling yourself; examine the conditions you create.”
“Respond supportively without needing someone’s history.”
“Test the evidence behind a judgment.”
“Look for hidden defaults in the design.”
“Keep the standard; question the method.”
“Understand experience while staying honest about what is known and unknown.”
“Choose and combine tools to review a practice.”
“Apply the principles across the course.”
Pause & Check
Notice
What did I see or hear? What happened in me?
Name
What story or assumption am I adding?
Check
What else could be true? What’s missing?
Choose
What response protects dignity and keeps the expectation clear?
Care-Centered Practice Toolkit at a Glance
| Tool | Use it when | Steps |
|---|---|---|
| Emotional Safety CheckLesson 2 | Planning or reviewing an activity, meeting, or difficult conversation | Predictability · Clarity · Warmth · Boundaries · Repair |
| Safety and Support Response MapLesson 3 | Someone appears distressed, withdrawn, defensive, or overwhelmed | What happened · Immediate safety · Meaningful choice · Boundary · Supportive language · More support? |
| Bias and Unlearning CheckLesson 4 | A judgment feels quick, certain, or familiar; consequential decisions | Reaction · Story · Evidence · Learned patterns · Another perspective · Fairer response |
| Cultural Responsiveness CheckLesson 5 | Designing or revising prompts, norms, activities | Default · Pressure points · Open the door · Choice · Perspective · Say what you mean · Watch what happens |
| Equity and Access Decision GuideLesson 6 | A requirement is equally available but not equally usable | What must stay · Access gap · What can change · Match support · Make it count · Review outcome |
| Lived Truth and Inquiry FrameworkLesson 7 | Accounts differ, or experience and interpretation are mixed | Hear · Separate · Explore · Move |
| Care-Centered Practice Review LensLesson 8 | Reviewing a whole practice where several issues overlap | Practice · Purpose · Noticed · Tools · Still need to understand · Change · Stay · Impact |